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Privacy and Cookies Policy
01. Introduction:
In this Privacy and Cookies Policy you will find all relevant information applicable to the use we make of the personal data of our customers and users, from the company Chakate Interiors, which manages the website. We are transparent about what we do with your personal data, so that you understand the implications of the uses we make or the rights you have in relation to your data: We make all the information included in this Privacy and Cookies Policy permanently available to you which you can consult whenever you want and, in addition, you will also find information about each processing of your personal data as you interact with us.
Our Commitment:
As Data Controller, Chakate will collect the data strictly necessary for the purposes for which they were authorized by the data holder, we will not use the data for purposes other than those to which you have consented; We will only keep the data until the right to be forgotten is exercised; We also undertake not to transfer your data to third parties, other than when strictly necessary and authorized by the holder of the personal data.
TRANSPARENCY
It is our aim to continue to be transparent in all communications regarding our services and information of interest to the data subject.
SECURITY
Chakate is aware that personal data is extremely confidential and has therefore implemented all possible standards and rules to prevent possible security breaches from putting your data at risk.
02. Who is responsible for processing personal data:
The data controller:
• Company: (hereinafter referred to as “”);
• NIPC:
• Email:
• Contact: +351
Chakate Interiors is responsible for data processing. This means that it is responsible for processing and protecting your personal data.
03. What are personal data:
Is any information, of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable. A person who can be identified directly or indirectly, for example through name, identification number, location data, electronic identifier or other elements that allow the identification of that natural person, is considered identifiable.
04. What category of personal data do we collect and process and on what legal basis:
The personal data collected by Chakate are those strictly necessary for the purpose of the processing, namely, the name, address, tax number, telephone number or email of our customers. For communication (newsletter), Chakate will collect the name and email address of those who indicate that they will receive our newsletter and/or other commercial communications. Personal data will be processed based on express and specific consent previously provided. Chakate may also process data necessary for the execution of a contract or for the fulfilment of legal obligations.
05. When and for what purpose do we collect your personal data:
The personal data we collect is requested when the Customer registers on our website or subscribes to our communications.
The provision of incorrect or inaccurate data is the sole responsibility of the data holder.
1. The collection and processing of personal data by Chakate has the following purposes: (1.) Customer management; (2.) Marketing or Telemarketing, which we detail below:
– Customer Management, since Chakate is dedicated to the sale of furniture and decorative items, the processing of your data is necessary to fulfill the purchase and sale contract or provision of services to be concluded. The provision of your personal data is necessary for the execution of the concluded contract. Personal data collected for this purpose will be kept for up to 3 years after the Customer's last commercial contact with Chakate.
2. Marketing or Telemarketing, Chakate may process the personal data collected to send the respective holder information about products and services sold by it. This processing of personal data will only be carried out with the express consent of the holder. If you consent, you will receive marketing communications via email, post, telephone and/or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purpose of carrying out marketing campaigns through social networks. Consent to the processing of personal data for direct marketing purposes may be revoked at any time by the holder. Personal data collected for this purpose will be kept for up to 3 years after the Customer's last commercial contact with Chakate.
06. Sharing or transfer of personal data
Chakate may use subcontractors for the maintenance, hosting and management of its computer systems and equipment, under the terms permitted by the legislation that regulates the processing of personal data, with these entities being obliged to maintain confidentiality and guarantee security regarding personal data to be that, for this purpose, they have access to, and must not use this data for any other purposes, or for their own benefit, nor relate it to other data they possess.
Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law.
Personal data collected by Chakate will be processed within the European Union.
07. Period of retention of personal data
Chakate retains personal data for the retention periods identified above and only for the period necessary, or to comply with obligations to which it is legally subject.
In any case, once the relationship with holders of personal data has ended, they will no longer be processed for commercial purposes.
08. Security and confidentiality of personal data
Chakate is committed to implementing all necessary precautions to preserve the confidentiality and security of personal data collected and processed, preventing them from being distorted, damaged, destroyed, or unauthorized third parties having access to them.
Cutting-edge technical and organizational security measures have been developed, especially regarding information systems. However, we do not control all the risks related to the use of the Internet, warning of the existence of possible risks associated with its use and operation, and consequently, the sharing of personal data in this way.
09. Rights of the holder of personal data
In accordance with current legislation, the holder of personal data has the right to access and rectify their data, as well as the right to request its deletion, oppose its processing and obtain its limitation or portability to the extent that this is applicable.
You can also object to your data being used for the purpose of creating your customer profile, in which case you will no longer benefit from personalized offers or services.
The exercise of any of the legally conferred rights, by the respective holder, must be done by means of a letter (or email message) signed by the injured party.
The rights granted can be exercised through direct contact with Chakate by:
• Registre mail: Rua Chão de Frades
• Email:
• Telephone: +351
The holder of personal data must bear in mind that, in certain cases (such as, for example, due to legal imperatives) their request may not be immediately fulfilled. In any case, you will be informed of the measures taken in this regard, within a maximum period of one month from the moment the request is made.
The holder of personal data may also withdraw their consent at any time, when applicable, through the channels made available for this purpose by Chakate. However, the withdrawal of consent does not compromise the lawfulness of the processing carried out based on previously given consent nor the subsequent processing of the same data, based on another legal basis, such as compliance with the contract or legal obligation to which Chakate is subjected.
10. Right to lodge a complaint
For any questions about the collection and processing of data by Chakate, the respective holder may contact the Data Protection Officer by email using the contact details identified above. You can also lodge a complaint with the Portuguese National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisbon, about the way Chakate collects and processes personal data.
11. Use of Cookies
As already mentioned, Chakate collects and processes the personal data necessary for the provision and operation of its website, ensuring, however, adequate levels of security and protection of its users' personal data. To this end, several physical, logical, technical and organizational security measures were adopted to protect personal data against dissemination, loss, misuse, alteration, unauthorized processing or access, as well as against any other form of illicit treatment.
The cookies used by Chakate improve the performance and browsing experience of its users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the website to recognize the user's device the next time they visit it, but it is also essential for its functioning. The cookies used on the website by Chakate do not collect personal information that allows the user to be identified, storing only generic information, namely the form or location/country of access and the way the user uses the website, among others. Cookies only retain information related to the user's preferences and the user can, at any time and through their internet browser (browser), decide to be notified about the receipt of cookies, as well as block their entry into their system.
Chakate uses cookies on its website, considering as such small text files with relevant information that the access device (computer, mobile phone/smartphone or tablet) loads, through the internet browser (browser), when a website is visited by the user.
Please note, however, that refusing to use cookies may result in the impossibility of accessing some areas of the Chakate website.
12. Cookies used by Chakate
Chakate uses different types of cookies, as described below:
• 1. Essential cookies – some cookies are essential to access specific areas of the Chakate website, allowing navigation and use of its applications, as well as access to secure areas of the website, through login. Without these cookies, services that require them cannot be provided.
• 2. Functionality cookies – functionality cookies allow us to remember the user's preferences regarding navigation on the website, thus not needing to reconfigure and personalize it each time they visit.
• 3. Analytical cookies – These cookies are used to analyse the way the user uses the website, allowing you to highlight articles or services that may be of interest to you, and monitor the performance of the website, knowing which pages are most popular, which method link between pages that is most effective or to determine why some pages are receiving error messages. These cookies are used only for statistical creation and analysis purposes, without ever collecting personal information.
This way, Chakate can provide a high-quality experience by personalizing its offering and quickly identifying and correcting any issues that arise. Also regarding validity there are two types of cookies.
• 1. Permanent cookies – these are cookies that are stored on access devices for the strictly necessary period (upon their expiration date), at the browser level, and are used whenever the user visits the website again Chakate website. In general, they are used to direct navigation according to the user's interests, allowing Chakate to provide a more personalized service.
• 2. Session cookies – these are temporary cookies, which are generated and are available until the session ends. The next time the user accesses their internet browser, the cookies will no longer be stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.
The user may disable part or all the cookies at any time. Each browser has its own configuration process for this configuration. Failure to accept cookies may prevent the use of some of the features of the Chakate website.
Chakate may also use cookies when opening newsletters/emails, for statistical purposes, which allow us to know whether they are opened and to check clicks through links or advertisements within the newsletter. The user always has the possibility of deactivating the sending of newsletters/e-mails through the specific option in their footer.
13. Modification of terms
Due to possible changes in applicable legislation, it may become necessary to modify or update data protection policies. At that time, we will inform the data subject of these changes and may request their consent if necessary.